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Explaining the Sola Wind/Hail Policy

Tips and resources for explaining the Sola Wind/Hail policy to your clients

Updated over 2 months ago

Overview

Sola’s Wind/Hail insurance policy is designed to protect homeowners from the financial impact of severe weather events. Unlike traditional homeowners insurance, Sola utilizes objective verified weather data to provide prompt, reliable payouts without impacting your clients’ existing insurance policies or claims history.

ℹ️ Sola is designed to work in conjunction with their existing home insurance policy, not as a replacement. It fills critical gaps that traditional insurance often leaves uncovered.

💡Use Marketing Materials: When introducing Sola to new clients, utilize marketing materials such as flyers or one-pagers to visually explain how Sola works alongside their existing insurance. This helps clients understand the concept quickly.

This short video, created by our Marketing Team, is a great option for presenting Sola Wind/Hail to your clients.


Explaining How Sola Will Help

Start by exemplifying situations where Sola provides value.

Here is an example of a common issue with homeowners:
Customers with High Wind/Hail Deductible

Explain to clients that if they have a percentage-based wind/hail deductible (commonly 1-5%), they could face significant out-of-pocket costs.

  • A 2% deductible on a $300,000 home = $6,000 out-of-pocket

Now you can bring up that Sola can cover this deductible amount, with policy limits ranging from $2,000 to $25,000.

💡 Tip: When discussing specific scenarios, such as high deductibles or ACV coverage gaps, consider using examples or scenarios to illustrate your points. Real-world examples help clients visualize how Sola would work for their situation.


What Makes Sola Different?

Once customers understand how Sola will benefit them, it’s time to highlight what makes Sola different from other solutions.

  1. No Impact on Existing Insurance
    Sola claims are never reported to CLUE (Comprehensive Loss Underwriting Exchange), meaning they won’t appear on your clients’ claims history or cause premium increases or policy non-renewals with their main insurance carrier.


  2. Data-Driven Claims Process
    Instead of sending adjusters and engaging in lengthy back-and-forth, Sola uses verified weather data to determine coverage objectively. The claims process is straightforward:

    1. No home insurance claim needed - Clients don’t need to file with their main carrier.

    2. Simple submission - Clients provide:

      1. Photos of the damage

      2. Type of weather event (hail, wind, or tornado)

      3. Date of the event

      4. Brief description

    3. No adjuster visits - Sola uses weather data analysis instead.

    4. Fast payouts - Once verified, payouts are issued quickly.

      The entire process can be completed without contacting their main insurance company, protecting their claims-free status.


  3. Designed to Fill Gaps

    Sola specifically addresses two common challenges homeowners face:

  • High deductibles that can cost thousands out-of-pocket.

  • ACV (Actual Cash Value) roof payouts that reduce coverage based on roof age and depreciation.

ℹ️ No impact on existing insurance - Claims never reported to CLUE

ℹ️ Faster data-driven claims process - No need for adjusters

ℹ️ Fills coverage gaps - Addresses cases like high deductibles and ACV reductions


How Coverage Works

Once customers have a good understanding of how Sola can help them and what makes us a better solution, it’s time to delve into the details about the coverage and clarify any confusion related to the type of protection Sola provides.

Sola provides protection for structural damage caused by:

  • Hail

  • Strong winds (including straight-line winds)

  • Tornadoes

What’s Covered

Sola covers real, structural damage, including:

  1. Leaks - Water entering the home through storm-created openings

  2. Holes - Structural breaches caused by storm forces (falling trees, torn shingles, wind-driven debris)

  3. Broken Windows - Window breakage from hail, wind, or tornado activity

⚠️ Important: Sola does not cover maintenance, wear and tear, neglect, or purely cosmetic issues. The damage must be directly caused by a qualifying weather event.

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