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Contact Us by Phone

Sometimes it’s easier to talk through your questions. Our support team is available by phone during business hours.

Support Phone Number

1-800-XXX-XXXX Monday - Friday: 7:00 AM - 7:00 PM EST

When to Call

Call us for help with:

Policy Questions

Questions about your coverage, policy terms, or wind and hail insurance

Urgent Matters

Time-sensitive issues that need immediate attention

Complex Situations

Detailed discussions about your specific situation

Technical Support

Help with accessing your account or using our platform

Prefer Live Chat?

If you’d prefer to chat online, our live chat support is also available during business hours.

After Hours?

If you’re contacting us outside of business hours:
  • Use our Live Chat to leave a message - we’ll respond when we’re back online
  • Email us at support@solainsurance.com
  • Browse our Help Center for immediate answers to common questions